Finally. An alarm company that answers its phone.
When we started this business almost 50 years ago, we never thought the simple act of answering our phones would become one of our biggest selling features. However, these days, we get new clients all the time stating this is the main reason they switch to us. It seems our competitors’ alarm companies across the nation are increasingly relying on automated systems to answer incoming calls, call customers, and even dispatch police during alarm events. Sure seems as though the robots have officially taken over.
At East Cascade Security, we not only answer our own phones, we’re committed to offering personalized customer service from friendly operators who care about our clients. Our monitoring center administers lightning fast alarm response times and answers your calls 24/7, 365 days a year. Our central station is TMA Five Diamond Certified, FM Approved, and certified by Underwriters Laboratories (UL).
