Customer Support

Vyanet currently has openings for Customer Support Personnel. Vyanet is a rapidly growing family-owned company that emphasizes small business values with large growth goals. We are dedicated to providing excellent customer service and the latest in award-winning security technology for Bend and the Central Oregon area. Our U.L. Certified Central Station was awarded a TMA Five Diamond Certification and monitors fire and security systems for our customers in Oregon, Washington, California, Colorado, Arizona, and Hawaii. We are looking for outgoing, upbeat people to join our team!

GREAT ADVANCEMENT potential and PROMOTION OPPORTUNITIES available with this position.

BENEFITS:
Medical
Dental
Vision
401K
Paid sick/vacation time
Paid training

RESPONSIBILITIES:
Represent our company with exemplary customer service skills
Interpret alarm signal activity and initiate accurate response
Dispatch appropriate emergency agencies as needed
Verification phone calls on alarm signals
Coordinate communications between premises representatives and authorities
Manage high volume of incoming/outgoing phone calls
Notify proper contacts of non-emergency signals
Handle incoming calls from customers, dealers, and technicians
Interpret alarm activity and events to responsible contacts
Enter account information and zone data at technicians’ request
Help troubleshoot issues with technicians and customers
Some clerical work

QUALIFICATIONS:
Excellent communication skills
Strong attention to detail
Computer literate
High school diploma or equivalent
18 years or older
Pass background check and drug test
Ability to walk up and down stairs

Earn $35,000-$45,ooo annually.

We are currently hiring for ALL shifts. Both full-time and part-time positions available. Are you ready to have a meaningful job in which you can make a real difference in people’s lives? Do you want to start a career with great advancement potential? APPLY NOW and join the Vyanet Team!